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Fair Havens Ministries, Beaverton, ON

March 20, 2018

Logo.pngLooking for: Group Sales Associate

Located in Beaverton, Ontario, Canada, Fair Havens Ministries is a Christian, non-profit organization composed of a Summer Family Camp, Retreat Centre, Outdoor Christian Education Centre, as well as a Youth Discipleship program. 

Fair Havens Ministries is committed to providing guests with life-changing experiences. Our Retreat Centre is one of the primary avenues to provide these experiences. As a Group Sales Associate, your objective is to manage all retreat rental inquiries and bookings, in order to maximize available facility rental under the guidance of the Group Sales Manager

As Group Sales Associate, your responsibilities will include:

  • To handle bookings and inquiries in a timely, efficient, and professional manner in order to ensure maximum potential use of Fair Havens facilities and services
  • To maintain accurate and complete records of all confirmed and potential bookings
  • To develop a complete understanding of the different facilities, services, activities and equipment available for for group retreat rentals
  • Update and maintain filing system for current and past years
  • Occasionally serve guests as a retreat host; welcoming and addressing all concerns
  • Occasionally lead weekly meetings, relaying guest needs to key staff members

Other clerical and administrative responsibilities include:

  • Answer incoming calls and direct inquiries to appropriate departments
  • Greet guests in a professional and courteous manner at the front desk
  • Assist in the registration of summer conference guests as required
  • Assist  and maintain in general cleanliness of the office as required

Applicants should have the following qualifications/qualities:

  • Secondary School Diploma required
  • Post-Secondary education in business is an asset
  • Training in sales or office administration is an asset
  • Proficiency in computer software applications such as Microsoft Word and Excel
  • A proven history of Guest Service experience

This position is full-time seasonal (February to November). Candidates will be required to work evenings, weekends, and some holidays.

To apply for this position, please send resume and cover letter to Matthew Ferguson, Front Office/Group Sales Manager at mferguson@fairhavens.org